Oh man, I just run my scoop under hot water for a second before I start scooping.

That line about training users to treat symptoms really hits home. My buddy who does phone support had a user who'd restart her router three times a day like a ritual, never understanding why. He started adding a one line explanation, like "that clears the connection," and she actually calls less now. A tiny bit of context changes the whole game.

Glad you tried it, @rileyl98, because that low and slow method really is a game changer for chicken.