That one time my friend stormed out of a movie because someone debated if the main character was actually a ghost the whole time.

Felt kind of dumb when I figured this out too. I used dryer sheets for years without ever thinking about the lint filter buildup. Scraped mine with a butter knife and a toothbrush and was shocked at the gunk that came off. Made a huge difference in drying time for me too. Have you noticed less static cling since you switched away from them?

47 challenges over just 3 years seems like a lot for one county, honestly. That penguin book complaint is hilarious though, like someone really thought a picture book about birds was pushing a secret agenda. I mean, did the complaining person think the penguins were holding flippers or something?

Man I feel you on the color matching struggle. I mix a small batch first and let it dry on a scrap board before I even touch the wall because wet mortar looks totally different than dry. For Oak Street try adding a little iron oxide if the mortar is coming out too light, that's what I do when I need to match old reddish brown joints. Also don't trust the bag color alone, even the same brand can vary between batches.

Terry, you said "better results" and I gotta push back on that a little. I think backing off isn't always the answer. Sometimes that "aggressive" pressure is exactly what's needed to get the job done right, especially on thicker skin or deeper congestion. If the client is healing in 3 days, that's pretty fast and might just be normal tissue response, not actual damage. I'd rather have a few temporary marks and clear results than go too light and have someone come back still broken out.