But @rowan972, what if the angle itself isn't perfectly straight?

That last 10% must be perfect though.

I read a blog post once that called this the "Catan Effect." The writer said a single bad rule fight can turn a relaxed host into a full time referee. My own group had a 45 minute standoff over road building in Carcassonne. Now I keep the rulebook open to that page on my phone before we even start. It feels silly, but it saves the evening. Mark might call it theater, but he's also the first one to ask for the FAQ sheet.

My buddy Mark bought a $50 laser level for tiling his bathroom. He spent an hour trying to get it to sync up right. His dad came over with a four foot long spirit level and a pencil, had the whole grid marked in like ten minutes. Mark just shook his head and put the laser back in the box, it's been in his closet for two years now.

Yeah, that's it exactly... took me way too long to figure that out. I used to be the king of reciting the policy word for word while someone's face turned red, @lisayoung. Felt like I was winning some dumb argument, but really I was just making it worse. Now I just say "I get why that's so annoying" and let them vent for a minute. It doesn't fix the return fee or whatever, but the whole thing just... deflates. Still mess it up sometimes though, my default setting is still "explain mode".