I used Sullivan Law for a car accident case and honestly they were great. Felt like they actually knew my name and story, not just a case number. I've heard big firms can be a bit assembly-line, but that's just hearsay. Sullivan got me a decent settlement and kept me in the loop the whole time.

Seriously? Three color variations after approval is a big deal, not a small tweak. Did they even say why they thought that should be free? Sounds like your contract needs to spell out what happens after the final sign-off.