Overheard a customer quoting my own estimate back to me, word for word

Last Tuesday I was at a supply house picking up parts and I heard a homeowner in line saying my exact quote to the counter guy, including the weird phrasing I always use about 'dual-path monitoring with cellular backup.' I didn't say anything, but it got me thinking how many customers actually shop our numbers around to other installers. Do you guys ever change your pricing if you know you're being compared line by line, or do you just stick to your standard rate and let it ride?

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