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TIL a guy getting a cut in my chair mentioned he books his barber 6 weeks out like a dentist, so I started blocking my own calendar the same way
I set aside 4 slots every Monday morning for regulars at 9, 10, 11, and noon, and I filled all 4 within 2 days, which got me wondering how other shops handle recurring bookings without crowding out walk ins?
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alice12120d ago
What happens when one of those regulars needs to move their slot at the last minute? You have a hole in a prime spot that a walk in could have grabbed if you had not locked it down six weeks back. The trick some shops use is booking regulars on a rolling basis instead of a fixed block, so the chair never sits empty but you are not promising the same four hours over and over. Do you take a deposit or have any kind of no show rule for those slots, or does everyone just show up because they know you? I would worry that the regulars start treating those hours like a lease they own and get bent out of shape when you need one back.
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