My $180 air fryer died 11 days in, and Best Buy wants a 30 minute video call to prove it
The thing just clicked off mid batch of fries and never came back on. I called Best Buy support and the guy says I have to make a video showing the screen stays black when plugged in, which feels nuts for something this new. So now I'm standing over my counter with my phone filming a dead appliance like it's a crime scene. Has anyone gotten out of that video proof step, or am I stuck doing it?