Pro tip: the clerk at the Sacramento EDD office showed me the work around for the online portal
I went in person to the EDD office on Broadway in Sacramento last Tuesday because my online account kept locking me out after 3 password resets. A clerk named Marisol walked me through it and showed me that you can request a paper recertification form by phone if the portal freezes you out. It took 20 minutes at the window versus 3 weeks of getting nowhere online. Got my $1,380 payment posted 4 business days later. Has anyone else had better luck going in person versus the portal, or is it just certain offices?