PSA: The customer data question I faced with a phone repair
I was replacing a screen on a phone and saw text messages pop up during testing. The owner didn't ask me to look at their stuff, so it felt like I was snooping. In my experience, this happens more than you'd think and it's a tricky spot. I now make a point to tell people I might see private info during checks. Take this with a grain of salt, but having a clear talk first saves hassle.