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Showerthought: The grocery store checkout line is a masterclass in bad design
I was at my local Food Mart yesterday and the cashier had to lean way over, practically into my cart, to scan the heavy stuff. She said her back was killing her by noon. It made me realize the whole setup is backwards. The heavy items go on the belt first, so they're scanned last and sit at the far end of the bagging area. You end up doing a weird shuffle to get your milk and soda out from under the divider. Why not just have a scale at the cart? Has any store actually tried a layout that makes sense for the people using it every day?
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aaron17610d agoMost Upvoted
Right, it's designed for speed, not sense. I'm the idiot doing the heavy bag shuffle every time, proving @ericnguyen's point. My back hurts just thinking about it.
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ericnguyen10d ago
Ugh, it's like that everywhere. This stuff is designed for the store's speed, not the worker's body or the customer's ease. We just accept these bad systems because they're normal.
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