The self-checkout hate is overblown in my opinion

I keep reading all these rants about self-checkout machines being the worst thing ever. But last Tuesday at the Shaw's in Manchester, I got through with 12 items in under 3 minutes while the regular lanes had 4 people each waiting. Maybe I've been lucky, but mine have never asked me to wait for an override or flagged my bag of oranges wrong. Has anyone else had a decent experience with them or is it just me?

2 comments

2 Comments

alice12116d ago

Oh man, that's exactly what I've been saying! I had this moment at the Target in Nashua where I had a cart full of random stuff and the regular lines were backed up all the way to the dairy section. Walked right over to the self-checkout, scanned everything myself, and was out the door in maybe 5 minutes. The trick I figured out is to group my stuff by shape on the belt so nothing sets off the weight sensor. Saved me so many headaches. People act like it's this huge battle but really it's just learning how the machine works, you know?

fisher.charlie16d ago

Said the same thing to my buddy last week actually. Self-checkout is just part of a bigger shift where people want things DONE fast and on their own terms, like ordering food on an app instead of talking to a cashier. The people who HATE it are usually the ones who struggle with the machine or miss chatting with the store worker, which I get. But for me personally, it's like automatic car washes or those pump your own gas states - eventually you just adapt and save time. This whole debate feels like people fighting change that's already happened whether we like it or not.