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Hot take: I logged my 100th stuck car rescue and it got me thinking about our callout priorities
Two weeks ago I hit my 100th time prying open doors on a broken elevator in downtown Seattle, and it made me wonder if we should be faster about certain types of entrapments over others. My record shows 60% of those were just sensor glitches that could have waited, but 40% were legit mechanical failures where people were stuck for over 30 minutes. Do you guys think we should triage callouts by time stuck or by the type of fault, or just stick with first-come-first-served?
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terry_barnes20d ago
A buddy of mine was stuck in an elevator for an hour last month and that was a total pain.
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wright.taylor20d ago
Nah, hard disagree. First-come-first-served is the only fair way. If you start picking and choosing based on time stuck or fault type, you're just asking for trouble. What about the person who's only been in there 10 minutes but has a panic attack? Their 10 minutes is worse than some guy's 30 minutes who's chill. You can't measure that stuff. And who decides what's a "legit" mechanical failure anyway? Those sensor glitches can go bad quick if someone starts messing with the door. Stick with the system.
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