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Spent a whole day trying to get a client's payment system to work with my invoice template

A new client in Chicago needed their weird payment portal to accept my standard PDF invoice, and I figured it was a quick fix. I ended up messing with the file format and settings for about 7 hours before I found the right export setting in my billing app. Has anyone else run into payment portals that just will not play nice?
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2 Comments
henderson.val
Ugh, tell me about it! I read a blog post last week that called these "payment portal black holes." It's always some tiny setting that's off, right?
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the_pat
the_pat12d ago
Totally agree with that black hole idea... it's never the big stuff. I had one portal that only accepted PDFs saved with a specific version of Acrobat from like 2012. The file would look perfect to me but their system just spat it out.
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