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Update: I used to think you had to take every single client call
Honestly, I was at a coffee shop in Austin last month and ran into another freelancer I know, Sarah. She saw me scrambling to answer a call during our chat and just said, 'You know you can let that go to a scheduled slot, right? Your time isn't free.' Tbh, I always felt rude not picking up, but she explained she only does calls on Tuesdays and Thursdays between 2 and 4 PM, and tells clients that upfront. I tried it for three weeks now and it's cut my stress in half. How do you guys handle setting call boundaries without losing work?
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adams.vera24d ago
Setting specific call hours in your initial contract or welcome email makes a huge difference. I block out Tuesday and Thursday afternoons on my calendar for client calls only. New clients get a link to book a slot during those windows, and I don't answer the phone outside of them. It trains people to respect your time pretty fast.
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xena_kim22d ago
Totally agree that clear rules from the start are key. I used to get calls at all hours until I put my available times in the first email. It really does stop the random calls pretty quickly.
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