I lost about $200 on a 'no-code' AI tool that promised way too much

I saw an ad for a service that said it could build a custom chatbot for my small business in minutes with no coding. I signed up for the $200 yearly plan last month. The setup was easy, but when I tried to train it on my own product info, it kept giving customers wrong answers. Their support basically said my data was 'too complex' and stopped replying. Has anyone found a good, simple way to make a useful customer service bot that actually works?

3 comments

3 Comments

rose_grant7819d ago

My friend's tech blog had a whole article about this exact trap. Those tools often can't handle real business details, like @linda_wood found out. The article said you need a system that lets you really lock down the bot's answers, not just hope it guesses right. It might be worth looking for something that works more like a smart FAQ builder.

harper_wright20d ago

My buddy's cafe bot told people they served spaghetti.

linda_wood19d ago

My cousin tried one of those services and had the same problem. She ended up using a simple Google Form for basic questions and put the link on her site. It's not a real bot, but it stopped the wrong answers. What kind of business do you run?