I kept ending up with sticky, mushy rice and it was driving me crazy. Turns out I was lifting the lid to check on it every few minutes, which let all the steam out. Last week I finally just set a timer for 18 minutes and walked away. Didn't touch the pot at all until the timer went off. The rice came out perfect for the first time in months. Now I just need to work on my stir fry timing to go with it. Anyone else have a simple cooking habit they had to break?