A customer told me my receipts were impossible to read and it made me rethink everything

They said the tiny font and crowded margins gave them a headache. Now I use 12pt sans serif with double spacing and customers actually comment on how clear they are. Has anyone else had to redo their receipt layout after feedback?

3 comments

3 Comments

gavin_reed2mo ago

Did they mention if the font size was the only problem or was the layout itself an issue too? Something like margins and spacing can make just as big a difference as the typeface. Wondering if you tested a couple versions before settling on that 12pt sans serif.

wade_perez2mo ago

Eh, 12pt is fine if you just tweak the margins and line height.

uma_webb2824d ago

Actually I used to be one of those people who swore 11pt was the only way to go for anything readable. I would cram everything into tiny fonts thinking it looked more professional or whatever. But a designer friend made me try 12pt with wider margins and like double the line height I usually use and it honestly changed my whole view on it. The text looked so much less cramped and my eyes didn't get tired as fast when reading longer articles. Now I'm the one convincing everyone else to give 12pt a real shot instead of just dismissing it. It really is more about the whole package with margins and spacing than just the font size alone.