Question about the SDI rep I talked to in Fresno

I had a call with a rep named Marie from the Fresno SDI office back in March. She told me to just keep submitting my doctor's notes even if they looked incomplete, and that the system would flag them anyway. Has anyone else gotten advice like that from a specific rep that turned out to be totally wrong?

2 comments

2 Comments

morgan.mary2d ago

Yeah that sounds like terrible advice, I just kept calling until I got a rep who actually knew the rules.

the_oscar2d ago

You ever get transferred to someone who sounds like they're reading a script from 1998? I had a buddy waste an hour on a call like that once, and the third rep fixed everything in five minutes.