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Update: My old way of checking for blockages was just a flashlight and a prayer
After a tricky job in Spokane last fall, I finally bought a proper inspection camera for about $400. Now I can actually see the full flue condition and show the homeowner, which has saved me from two callbacks this month alone. Has anyone else made a switch like that and found it changed how you explain the work needed?
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jesse_nguyen16d ago
Wait, you were seriously out there just hoping for the best with a flashlight? That's wild, man. I can't even imagine trying to explain a problem to a customer without solid proof. Getting that camera must feel like going from the stone age to the future in one step. It totally changes the game when you can just point at the screen and show them the actual crack or blockage. How much pushback do you get from people now when they can see it with their own eyes?
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rose_grant7816d ago
Honestly, I read a study showing visual proof cuts customer arguments in half.
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