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That time I burned a client's scalp with hot tools taught me to slow down

I was at my station last Tuesday, running late on a balayage client, and grabbed my flat iron without checking the temp. It was set to 450 degrees and I pressed it right onto her scalp for a split second. She yelped and I saw a small red mark form immediately. Now I double check every tool before it touches anyone's head no matter how busy I get. Has anyone else had a close call with heat damage that changed your workflow?
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3 Comments
verafoster
verafoster18d ago
Oh boy, nothing says "client trust" like accidentally branding them like livestock. I guess that's one way to make a lasting impression, but usually we aim for hair, not skin souvenirs. Did you at least offer them a free deep conditioning treatment to apologize?
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keith264
keith26418d ago
Man, I used to think I had it all figured out with hot tools. Thought I could just grab and go because I had been doing this for years. Then I had a close call with a curling iron and someone's ear. Nothing bad happened but it was enough to shake me. Now I am a total temp checker before every single use. It is not worth the risk even if you are in a rush. People trust you with their heads and that little extra second saves a lot of pain later.
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hall.nora
hall.nora17d ago
Funny how rushing makes us sloppy at everything, not just hair.
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