That time a client's skin reacted badly to a 'gentle' peel

I was in my treatment room in Phoenix, doing a lactic acid peel on a client who swore she had no sensitivity. About 3 minutes in, her skin went bright red and started stinging way more than normal. I stopped the peel immediately, neutralized it, and applied a cool compress with aloe. It calmed down after 20 minutes, but it was a clear sign her barrier was compromised from the start. Has anyone else had a client downplay their skin's condition before a treatment?

My client's kid left a live hamster in the glove box during a bumper fix

So I was working on this sedan with a cracked bumper, right? I open the glove box to check the VIN, and out pops this tiny furry ball. It was a HAMSTER, just chilling in there! The client had no idea her kid stashed it there before school. I had to stop everything and catch the thing without scaring it to death. We put it in a coffee can with some paper towels until she could come get it. Honestly, it was the most unexpected break I've ever had on the job. Now I always check for 'stowaways' before I start. Makes me wonder what ELSE people keep in their cars!

Swapped my car for a bike, now my carbon pollution is much lower