Seriously, it's like that everywhere now. We all just learn to carry our own backups because nothing works right the first time.

Nah, sometimes you just fix it and don't snitch.

Yeah, calling a space heater a band-aid is spot on. What finally lit a fire under our building manager was when we started emailing him dated photos every time the unit made a weird noise or struggled. A paper trail of it failing to do its job changed the conversation fast.