My old boss showed me the power of handwritten notes back in 2007
I worked at a small insurance agency in Omaha for about 8 years, and my boss was this older guy named Jerry. He would hand write thank you notes to every single client after we closed a policy, even the small ones. I thought it was a waste of time at first, but he showed me his files one day and half of those clients kept coming back for decades just because of that personal touch. Meanwhile, I see people now sending generic email blasts and wondering why nobody responds. Have any of you tried something old school like that and seen it actually work better than the digital stuff?